.page-faq {
  --faq-gap: clamp(20px, 3.4vw, 40px);
  --faq-radius: 2px;
}

/* ---------- Hero ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: calc(var(--header-h) + clamp(28px, 6vw, 72px)) 0 clamp(32px, 5vw, 64px);
  background:
    radial-gradient(120% 90% at 88% 0%, rgba(124, 59, 255, .22) 0%, transparent 58%),
    radial-gradient(90% 70% at 4% 14%, rgba(43, 217, 255, .12) 0%, transparent 60%),
    var(--void);
  border-bottom: var(--edge);
  overflow: hidden;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: auto 0 -1px 0;
  height: 1px;
  background: var(--bolt-line);
  opacity: .5;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: var(--faq-gap);
  align-items: start;
}

.page-faq .faq-hero__copy .breadcrumb {
  margin-bottom: 18px;
}

.page-faq .breadcrumb-item a {
  color: var(--muted);
  text-decoration: none;
}

.page-faq .breadcrumb-item a:hover {
  color: var(--cyan);
}

.page-faq .faq-hero__copy h1 {
  margin: 8px 0 0;
  font-size: var(--fs-2xl);
  font-weight: 900;
  letter-spacing: -.02em;
  line-height: 1.08;
  color: var(--white);
  max-width: 15ch;
}

.page-faq .faq-hero__lead {
  margin: 18px 0 0;
  max-width: var(--measure);
  font-size: var(--fs-sm);
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.page-faq .faq-hero__stats {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 28px;
  margin: 30px 0 0;
  padding: 18px 0 0;
  list-style: none;
  border-top: 1px dashed var(--line);
}

.page-faq .faq-hero__stats li {
  display: flex;
  align-items: baseline;
  gap: 8px;
  color: var(--muted);
  font-size: var(--fs-xs);
}

.page-faq .faq-hero__stats .mono {
  font-size: var(--fs-md);
  font-weight: 600;
  color: var(--lime);
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-hero__media {
  margin: 0;
  border-color: rgba(124, 59, 255, .38);
  box-shadow: var(--shadow-panel), var(--glow-violet);
}

/* ---------- 分类筛选 ---------- */
.page-faq .faq-cat {
  padding-top: clamp(36px, 6vw, 68px);
}

.page-faq .faq-cat__intro {
  max-width: var(--measure);
  margin: 12px 0 0;
  color: var(--muted);
  font-size: var(--fs-sm);
  line-height: 1.75;
}

.page-faq .faq-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
  padding-bottom: 18px;
  border-bottom: 1px dashed var(--line);
}

.page-faq .faq-filter .filter-chip {
  background: transparent;
  border: 1px solid var(--line);
  color: var(--muted);
  border-radius: 999px;
  padding: 8px 16px;
  font-size: var(--fs-xs);
  font-weight: 600;
  cursor: pointer;
  transition: color .2s ease, border-color .2s ease, background-color .2s ease, box-shadow .2s ease;
}

.page-faq .faq-filter .filter-chip .mono {
  margin-left: 6px;
  font-size: 0.75rem;
  color: var(--muted);
  opacity: .8;
}

.page-faq .faq-filter .filter-chip:hover {
  color: var(--white);
  border-color: var(--cyan);
}

.page-faq .faq-filter .filter-chip.is-active {
  background: var(--violet);
  border-color: var(--lime);
  color: var(--white);
  box-shadow: 0 0 0 1px rgba(200, 255, 61, .45), 0 10px 26px -16px rgba(124, 59, 255, .95);
}

.page-faq .faq-filter .filter-chip.is-active .mono {
  color: var(--lime);
  opacity: 1;
}

.page-faq .faq-filter .filter-status {
  width: 100%;
  margin: 4px 0 0;
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  color: var(--muted);
}

/* ---------- 问答列表 ---------- */
.page-faq .faq-list {
  margin-top: 30px;
  display: grid;
  gap: 0;
}

.page-faq .faq-card {
  position: relative;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  padding: 26px 0 28px;
  border-bottom: 1px solid var(--line);
  transition: opacity .3s ease;
}

.page-faq .faq-card:first-child {
  border-top: 1px solid var(--line);
}

.page-faq .faq-card::before {
  content: "";
  position: absolute;
  left: 0;
  top: 26px;
  width: 3px;
  height: 0;
  background: var(--bolt);
  transition: height .3s ease;
}

.page-faq .faq-card:hover::before,
.page-faq .faq-card:focus-within::before {
  height: 40px;
}

.page-faq .faq-card[data-filter-hidden] {
  display: none;
}

.page-faq .faq-card__no {
  font-size: var(--fs-md);
  font-weight: 600;
  color: var(--line);
  line-height: 1;
  letter-spacing: .04em;
}

.page-faq .faq-card:hover .faq-card__no {
  color: var(--cyan);
}

.page-faq .faq-card__body h3 {
  margin: 10px 0 0;
  font-size: var(--fs-md);
  font-weight: 800;
  line-height: 1.35;
  letter-spacing: -.01em;
  color: var(--white);
}

.page-faq .faq-card__sym {
  margin: 10px 0 0;
  max-width: var(--measure);
  font-size: var(--fs-sm);
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-steps {
  margin: 16px 0 0;
  padding: 0 0 0 0;
  list-style: none;
  counter-reset: faqstep;
  display: grid;
  gap: 10px;
}

.page-faq .faq-steps li {
  position: relative;
  counter-increment: faqstep;
  padding-left: 34px;
  font-size: var(--fs-sm);
  line-height: 1.7;
  color: var(--white);
}

.page-faq .faq-steps li::before {
  content: counter(faqstep);
  position: absolute;
  left: 0;
  top: 3px;
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--cyan);
  border: 1px solid var(--line);
  border-radius: var(--faq-radius);
  background: rgba(43, 217, 255, .07);
}

.page-faq .faq-card__more {
  margin: 14px 0 0;
  font-size: var(--fs-xs);
  color: var(--muted);
}

.page-faq .faq-card__more a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(43, 217, 255, .35);
}

.page-faq .faq-card__more a:hover {
  border-bottom-color: var(--lime);
  color: var(--lime);
}

/* ---------- 步骤对照 ---------- */
.page-faq .faq-guide__intro {
  max-width: var(--measure);
  margin: 12px 0 0;
  color: var(--muted);
  font-size: var(--fs-sm);
  line-height: 1.75;
}

.page-faq .faq-guide__grid {
  display: grid;
  gap: var(--faq-gap);
  margin-top: 30px;
  align-items: start;
}

.page-faq .faq-guide__media {
  margin: 0;
  border-color: rgba(43, 217, 255, .28);
}

.page-faq .faq-guide__track {
  background: var(--panel);
  border: var(--edge);
  border-radius: var(--faq-radius);
  padding: 24px 22px 22px;
  box-shadow: var(--shadow-panel);
}

.page-faq .faq-guide__track-title {
  margin: 0 0 16px;
  font-size: var(--fs-sm);
  font-weight: 800;
  letter-spacing: .06em;
  color: var(--lime);
  text-transform: none;
}

.page-faq .faq-check {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
}

.page-faq .faq-check__item {
  border: 1px solid var(--line);
  border-radius: var(--faq-radius);
  background: var(--layer);
  transition: border-color .2s ease, background-color .2s ease;
}

.page-faq .faq-check__item:hover {
  border-color: var(--violet);
}

.page-faq .faq-check__label {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 14px 14px 12px;
  cursor: pointer;
}

.page-faq .faq-check__box {
  flex: none;
  width: 18px;
  height: 18px;
  margin-top: 3px;
  accent-color: var(--lime);
  cursor: pointer;
}

.page-faq .faq-check__text {
  display: grid;
  gap: 4px;
}

.page-faq .faq-check__num {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--violet);
  letter-spacing: .1em;
}

.page-faq .faq-check__name {
  font-size: var(--fs-sm);
  font-weight: 700;
  color: var(--white);
}

.page-faq .faq-check__desc {
  font-size: var(--fs-xs);
  line-height: 1.7;
  color: var(--muted);
}

.page-faq .faq-check__box:checked ~ .faq-check__text .faq-check__name {
  color: var(--lime);
}

.page-faq .faq-check__box:checked ~ .faq-check__text .faq-check__num {
  color: var(--lime);
}

.page-faq .faq-guide__note {
  margin: 18px 0 0;
  padding-top: 16px;
  border-top: 1px dashed var(--line);
  font-size: var(--fs-xs);
  line-height: 1.75;
  color: var(--muted);
}

/* ---------- 工单 ---------- */
.page-faq .faq-ticket {
  background:
    radial-gradient(80% 60% at 100% 100%, rgba(124, 59, 255, .16) 0%, transparent 62%),
    var(--void);
  border-top: var(--edge);
}

.page-faq .faq-ticket__intro {
  max-width: var(--measure);
  margin: 12px 0 0;
  color: var(--muted);
  font-size: var(--fs-sm);
  line-height: 1.75;
}

.page-faq .faq-ticket__grid {
  margin-top: 30px;
}

.page-faq .faq-ticket__panel {
  padding: 26px 22px 24px;
}

.page-faq .faq-ticket__panel .panel-head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding-bottom: 16px;
  border-bottom: 1px dashed var(--line);
}

.page-faq .faq-ticket__panel .panel-head h3 {
  margin: 0;
  font-size: var(--fs-md);
  font-weight: 800;
  color: var(--white);
}

.page-faq .faq-ticket__req {
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 18px;
  counter-reset: none;
}

.page-faq .faq-ticket__req li {
  display: flex;
  gap: 14px;
}

.page-faq .faq-ticket__req-no {
  flex: none;
  font-size: var(--fs-sm);
  font-weight: 600;
  color: var(--violet);
  letter-spacing: .06em;
  line-height: 1.6;
}

.page-faq .faq-ticket__req strong {
  display: block;
  font-size: var(--fs-sm);
  font-weight: 700;
  color: var(--white);
}

.page-faq .faq-ticket__req p {
  margin: 6px 0 0;
  max-width: var(--measure);
  font-size: var(--fs-xs);
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-ticket__shots {
  margin-top: 24px;
  padding: 18px 16px 16px;
  background: var(--layer);
  border: 1px dashed var(--line);
  border-radius: var(--faq-radius);
}

.page-faq .faq-ticket__shots h4 {
  margin: 0;
  font-size: var(--fs-sm);
  font-weight: 800;
  color: var(--lime);
}

.page-faq .faq-ticket__shots p {
  margin: 10px 0 0;
  max-width: var(--measure);
  font-size: var(--fs-xs);
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-ticket__contact {
  padding: 24px 20px 22px;
}

.page-faq .faq-ticket__contact h3 {
  margin: 0 0 16px;
  font-size: var(--fs-md);
  font-weight: 800;
  color: var(--white);
}

.page-faq .faq-ticket__contact .contact-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.page-faq .faq-ticket__contact .contact-item {
  display: grid;
  gap: 4px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-ticket__contact .contact-key {
  font-size: var(--fs-xs);
  color: var(--muted);
  letter-spacing: .04em;
}

.page-faq .faq-ticket__contact .contact-val {
  font-size: var(--fs-sm);
  font-weight: 600;
  color: var(--cyan);
  word-break: break-all;
}

.page-faq .faq-ticket__contact .contact-note {
  margin: 16px 0 0;
  font-size: var(--fs-xs);
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-ticket__hours {
  margin: 12px 0 0;
  padding: 12px 12px;
  font-size: var(--fs-xs);
  line-height: 1.75;
  color: var(--lime);
  background: rgba(200, 255, 61, .06);
  border-left: 2px solid var(--lime);
  border-radius: var(--faq-radius);
}

.page-faq .faq-ticket__cta {
  display: inline-block;
  margin-top: 18px;
}

/* ---------- 下一步 ---------- */
.page-faq .faq-next {
  padding-bottom: clamp(40px, 6vw, 76px);
}

.page-faq .faq-next__grid {
  display: grid;
  gap: var(--faq-gap);
  margin-top: 28px;
}

.page-faq .faq-next__head h2 {
  margin: 10px 0 0;
  font-size: var(--fs-lg);
  font-weight: 900;
  letter-spacing: -.01em;
  color: var(--white);
}

.page-faq .faq-next__links {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
}

.page-faq .faq-next__links a {
  display: grid;
  gap: 4px;
  padding: 16px 18px;
  text-decoration: none;
  background: var(--panel);
  border: var(--edge);
  border-radius: var(--faq-radius);
  transition: border-color .2s ease, background-color .2s ease, transform .2s ease;
}

.page-faq .faq-next__links a:hover {
  border-color: var(--violet);
  background: var(--layer);
  transform: translateY(-2px);
}

.page-faq .faq-next__label {
  font-size: var(--fs-sm);
  font-weight: 700;
  color: var(--white);
}

.page-faq .faq-next__links a:hover .faq-next__label {
  color: var(--lime);
}

.page-faq .faq-next__desc {
  font-size: var(--fs-xs);
  line-height: 1.7;
  color: var(--muted);
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-card {
    grid-template-columns: 76px 1fr;
    gap: 20px;
    padding: 30px 0 32px;
  }

  .page-faq .faq-card::before {
    top: 30px;
  }

  .page-faq .faq-card__body h3 {
    margin-top: 8px;
  }

  .page-faq .faq-next__links {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    align-items: center;
  }

  .page-faq .faq-guide__grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 1fr);
  }

  .page-faq .faq-ticket__contact {
    position: sticky;
    top: calc(var(--header-h) + 24px);
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: clamp(32px, 4.4vw, 64px);
  }

  .page-faq .faq-guide__grid {
    grid-template-columns: minmax(0, 6fr) minmax(0, 6fr);
  }

  .page-faq .faq-next__grid {
    grid-template-columns: minmax(0, 4fr) minmax(0, 8fr);
    align-items: start;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-card::before,
  .page-faq .faq-next__links a,
  .page-faq .faq-filter .filter-chip {
    transition: none;
  }
}
<<<END>>>
